When you upgrade to macOS Catalina, you get more of everything you love about Mac. Experience dedicated apps for music, TV, and podcasts. Smart new features in the apps you use every day. And Sidecar, which lets you use iPad as a second Mac display. Best of all, upgrading is free and easy.
Chances are, your Mac can run macOS Catalina.
Mac computers with Metal-capable graphics processors (GPUs) can upgrade to macOS Catalina.
Best TeamViewer alternatives remote control software for Mac, Windows 10/8/7/XP, iOS, Android, Linux platforms for both mobile and desktop. Everything about UltraVNC is an “old-school favourite” from the user interfaces to the ways they support connections to your work team’s electronic devices. Jul 22, 2019 Apple has made available iOS 10.3.4 for iPhone 5 and iPad 4, and iOS 9.3.6 for iPhone 4s and some earlier model iPad and iPad mini models. The software updates for older iPhone and iPad devices include bug fixes and are not expected to include any major new features or changes. TunnelBear for Mac is a well designed, fast VPN provider that provides a great quality service to everyone, including novice users. It has both free and subscription-based virtual private network (VPN) services and companion app, which enables you to browse the Internet securely. Mar 20, 2016 Download TeamViewer for mac OS: Go to Download TeamViewer page. The below window will appear.Click on Download TeamViewer. Locate the downloaded file TeamViewer.dmg and double-click to mount the disk image or.dmg file. The downloaded file should mostly be in your Downloads folder. I know TeamViewer has an OS X version, but it requires at least 10.4. Anyone know of a VERY simple to connect remote 'assist' solution that works with 10.3.9? VNC doesn't cut it for me, because it requires configuration on her end, which honestly will not be possible.
Make sure you’re ready to upgrade.
Before you upgrade, we recommend that you back up your Mac. Then, if your Mac is running OS X Mavericks 10.9 or later, you can upgrade directly to macOS Catalina.
Upgrading is free. And easier than you think.Upgrading from macOS Mojave?
Go to Software Update in System Preferences to find the macOS Catalina upgrade. Click Upgrade Now and follow the onscreen instructions to begin your upgrade. If you don’t have broadband access, you can upgrade your Mac at any Apple Store.
Upgrading from an older version of macOS?
If you’re running High Sierra (10.13), Sierra (10.12), or El Capitan (10.11), upgrade to macOS Catalina from the App Store. If you’re running Lion (10.7) or Mountain Lion (10.8), you will need to upgrade to El Capitan (10.11) first. If you don’t have broadband access, you can upgrade your Mac at any Apple Store.
For details about your Mac model, click the Apple icon at the top left of your screen and choose About This Mac. These Mac models are compatible with macOS Catalina:
Siri
Requires a broadband internet connection and microphone (built-in or external).
Hey Siri
Supported by the following Mac models:
Dictation, Voice Control, and Voice Memos
Requires a microphone (built-in or external).
Spotlight Suggestions
Requires a broadband internet connection.
Gestures
Requires a Multi-Touch trackpad, Force Touch trackpad, Magic Trackpad, or Magic Mouse.
Force Touch gestures require a Force Touch trackpad.
VoiceOver gestures require a Multi-Touch trackpad, Force Touch trackpad, or Magic Trackpad.
Photo Booth
Requires a FaceTime or iSight camera (built-in or external), or USB video class (UVC) camera.
FaceTime
Audio calls require a microphone (built-in or external) and broadband internet connection.
Video calls require a built-in FaceTime camera, an iSight camera (built-in or external), or a USB video class (UVC) camera; and broadband internet connection.
Apple TV
High Dynamic Range (HDR) video playback is supported by the following Mac models:
Dolby Atmos soundtrack playback is supported by the following Mac models:
Sidecar
Supported by the following Mac models:
Supported by all iPad models with Apple Pencil support:
Continuity Camera
Requires an iPhone or iPad with a Lightning connector and iOS 12 or later.
Continuity Sketch and Continuity Markup
Requires an iPhone with iOS 13 or an iPad with iPadOS.
Handoff
Requires an iPhone or iPad with a Lightning connector and iOS 8 or later.
Instant Hotspot
Requires an iPhone or iPad with cellular connectivity, a Lightning connector, and iOS 8.1 or later. Requires Personal Hotspot service through your carrier.
Universal Clipboard
Requires an iPhone or iPad with a Lightning connector and iOS 10 or later.
Auto Unlock
Supported by Mac models introduced in mid 2013 or later.
Requires an Apple Watch with watchOS 3 or later or an iPhone 5 or later.
Approve with Apple Watch
Supported by Mac models introduced in mid 2013 or later.
Requires an Apple Watch with watchOS 6 or later or an iPhone 6s or later with iOS 13.
Apple Pay on the Web
Requires MacBook Pro with Touch Bar, an iPhone 6 or later with iOS 10 or later, or an Apple Watch with watchOS 3 or later.
Phone Calling
Requires an iPhone with iOS 8 or later and an activated carrier plan.
SMS
Requires an iPhone with iOS 8.1 or later and an activated carrier plan.
Home
Requires an iPhone with iOS 12 or later and a configured Home app.
AirDrop
AirDrop to iOS and iPadOS devices requires an iPhone or iPad with a Lightning connector and iOS 7 or later.
AirPlay
AirPlay Mirroring requires an Apple TV (2nd generation or later).
AirPlay for web video requires an Apple TV (2nd generation or later).
Peer-to-peer AirPlay requires a Mac (2012 or later) and an Apple TV (3rd generation rev A, model A1469 or later) with Apple TV software 7.0 or later.
Time Machine
Requires an external storage device (sold separately).
Power Nap
Supported by the following Mac models:
Boot Camp
Allows Boot Camp installations of Windows 10 on supported Mac models.
Exchange Support
Requires Microsoft Office 365, Exchange 2016, Exchange 2013, or Exchange Server 2010. Installing the latest Service Packs is recommended.
Windows Migration
Supports OS X 10.7 or later and Windows 7 or later.
App Store
Available only to persons age 13 or older in the U.S. and many other countries and regions.
Yosemite and iOS 8 allow you to provide remote support on the device, but if you have a PC or older Mac or version of iOS, we have a solution for that too.
Until Apple makes some changes to iOS, you can’t remotely view or control a standard iPhone or iPad. When you’re giving remote support on an iPhone or iPad, that makes it much harder. You can’t see what’s going on. With certain features in Yosemite and iOS, you can work around some of those restrictions. And if you have a PC, older Mac, or iOS device, we’ll show you how to get remote support on those devices too.
Remote Support iPhone the Easy Way-Preferred System Requirement:
For this trick to work, the person with the iOS device needs to have a Mac running Yosemite and an iPhone or iPad that uses a Lightning connector (not the 30-pin connector.) The device needs to be running iOS 8 or higher. We’ll call that the host–that’s the device you’re supporting.
Teamviewer For An Older Mac Ios 10. 3. 9 5
If you’re on a Mac running Yosemite, then that’s all either of you needs. Both of you need to know the Apple ID associated with iMessage on your devices.
Step 1: Start Quicktime Player and Have Them Plug in the iPhone or iPad
Quicktime Player in Yosemite can mirror (and record) the screen of an iOS 8 device with a Lightning connector. Once the person you’re helping plugs the iOS device into the Mac, then open QuickTime Player and select New Movie Recording from the File Menu.
Then, click the arrow next to the red record button and choose the iPhone or iPad as the camera. At first, this doesn’t make sense. You don’t want the camera of the iPhone; you want the screen. Apple might explain this better in a later version of QuickTime Player, but for now, it works. Once the person you are helping does this, the iPhone’s screen will show up on the Mac. They don’t need to record the screen, but the recording might help them in the future.
Step 2: Remote into the Mac
If you’re on a Mac with Yosemite, go to the Messages app and send them an iMessage. Once you’ve made contact, click Details and then the screen sharing icon. From there, choose Ask to share screen. Now you can remotely see their Mac and the iOS screen mirrored on that Mac. You can’t control the iPhone, but you can see what they are doing and explain to them any fixes or suggestions.
A Little Harder: Older Mac, Windows, or Older iOS device?Step 1: Mirror The Screen to a Mac or PC
This configuration adds a few steps, but the concept is the same. Since iOS 7, Apple supported mirroring of the screen to Airplay compatible devices. If the person you’re helping doesn’t have a Mac, they’ll need to download Reflector 2 by AirSquirrels. This program lets you mirror an iOS device to a desktop computer (Mac or PC) AirSquirrels has a seven-day trial, which is perfect for a one-time support session.
After they install Reflector, they’ll go to the iOS control center (swipe up from the bottom.) On the Airplay icon, have them select the name of the computer, and turn on Mirroring. AirSquirrels has a great support page on how to use the program to mirror iOS.
Step 2: Remote Control the Mac or PC
Our favorite remote control program is Join.me. It’s free and easy to use. Another option is Teamviewer. Both you and the person you’re helping need to run the same program. Once you do that, the concept is the same as before. You’ll remotely view their computer and see the iOS screen mirrored. With this option, you probably won’t get to record the session, so have them take careful notes.
iOS is pretty simple for most people, so you won’t have to do this too often. Typically I’ve done this type of support to help with confusion setting up email accounts or Apple IDs.
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December 2020
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